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Office Communicator

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Office Communicator makes it possible for your customers to communicate quickly, easily and effectively with colleagues through their PCs in real time. It doesn’t matter whether they are in the same office or at different locations either. They can avoid the time and cost of trying to track down colleagues, get a quick update on an outstanding issue or travelling to internal meetings – which usually only last an hour or so!

Description
Specification
Bolt-Ons
Related Services

What does Office Communicator do?

Office Communicator simplifies and streamlines your communications by putting existing business applications and services such as instant messaging, video, audio and web conferencing, Live Meeting and desktop sharing at your fingertips. This enables you to hold face-to-face meetings to discuss projects, share documents and desktops, and view presentations with your colleagues, without ever having to leave your desk. Features Include:

Instant messaging with text chat and file transfer - allowing real time information to be shared between employees immediately
Group chat - communicate with the right people, right now
Presence - your colleagues will be able to see if you're busy, on a call or in a meeting. So they will know when you're ready and available to communicate
Desktop sharing which enables people to see other people's desktops - ideal for working on documents as you would in a meeting
Voice and video conferencing
Live Meeting - meetings can be easily scheduled in Outlook or to take place immediately. You can make remote meetings as effective as face to face ones, reducing the cost of travel and time

See all product features - Office Communicator Features Guide

How does Office Communicator work?

Office Communicator monitors your ‘presence’ to check availability, so you can choose the most effective way to get in touch. And it’s quick because you don’t have to spend time trying to track down colleagues, even if they are based at another location or out visiting customers!

How much does it cost?

Just £7.99 per user per month
No extra costs for software, servers or maintenance and no set up fees
Choice of 12, 24 or 36 month contracts

What do you need to access this service?

Outsourcery will provide you with the 'software client' to download in order to get the Communicator icon on your desktop and also to integrate with Outlook and access Live Meeting
See download document for more detailed information on customer requirements for this product and also refer to specification on the next tab

In order to use all the features of Office Communicator the following are required:

Your desktop computer or laptop will need to have voice and video capabilities. This will require a sound card or a mic and/or a webcam
You will need to ensure your data connection has enough bandwidth to handle the large volumes required for voice, video and Live Meeting conferences. If your connectivity is not sufficient, this can affect the quality of experience or in some cases the features will not be accessible to you
You will need to check with your ISP to ensure your connectivity, router and relevant firewalls can support this service
Microsoft Outlook is our recommended email platform to get the full features and functionality of Office Communicator
Mac users - Office Communicator on Mac is unsupported at this time until full testing has taken place at Outsourcery
Office Communicator works with most Windows Mobile devices that are running either Windows 6.0, 6.1 or 6.5
Mobile Communicator for Java runs on Nokia S40 phones capable of running Java Applications
Using Office Communicator via the mobile application is unsupported on BlackBerry at this time, although customers on BES 5.0 should be able to utilise Mobile Communicator

Outsourcery have produced a guide to the pre-requisites listed above. Please refer to the downloads section and read this document to ensure you have the necessary equipment and services in place prior to placing an order. Alternatively you can speak to our Pre-Sales team or request a free trial.

See http://www.outsourcery.co.uk/about/terms/ for full Terms and Conditions

There are no Bolt Ons for this product.

These services can be added to your Office Communicator solution from Outsourcery to enhance your experience.

Speak to Adam Cathcart, our Head of Partner Management on 0843 366 6000 or click below to arrange a callback.