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MICROSOFT DYNAMICS CRM ONLINE

Add a powerful online CRM solution to your SaaS offering

Microsoft Dynamics™ CRM Online is a powerful CRM software solution accessed over the Web to improve marketing, boost sales and bolster customer service interactions.

CRM Online equips business professionals with online and offline access to customer information through a full suite of marketing, sales and service solutions, all from within a familiar Microsoft® Office Outlook® interface, to ensure rapid user adoption and fast results.

CRM Online can fit the unique needs of any size business and can adapt and grow as your customer’s organisation grows without expensive upgrades to hardware.

Benefits
Features
Resources

Close deals faster: enable salespeople to create a single view of the customer with tools that streamline and automate everyday sales processes
Generate demand: provide marketing professionals with intuitive data organization tools, powerful campaign management and insightful marketing analytics
Deliver responsive service: direct customer information, case management, service history and support knowledge to the desktops of customer service personnel
Streamline business processes: business users can quickly design workflows to standardise and streamline business activities, automate repetitive tasks and enable the consistent performance
Report with ease: turn customer data into actionable insight with wizard-based tools that enable end users to create sophisticated reports on their own

Real-time analytics dashboards
Seamless integration with Microsoft Outlook
Role-based forms and views
Flexible Goal Management
Streamlined user interface

Boost sales and service with CRM
With increasing customer turnover and higher costs, CRM supports the sales cycle and customer service functions without adding complexity. [Read More]

Revolutionise your business
Learn what exactly does hosted CRM enable for businesses within the Manufacturing sector and what the potential benefits are. [Read More]

KOREC
Able to manage their cost base more effectively with no large upfront investment with no additional resource required to manage and support the service in-house. [Read More]

GET STARTED QUICKLY

Customers can use Microsoft Internet Explorer® Web browser to quickly access their online CRM solution and begin transforming their business right away without complicated technology server setup. They can start using the marketing, sales and service capabilities in Microsoft Dynamics CRM Online immediately or utilise the intuitive configuration capabilities to quickly add or modify fields, forms, workflow and reports to tailor it to fit their business needs.

Speak to Adam Cathcart, our Head of Mobile & Partner Management on 0843 366 6000 or click below to arrange a callback.