Frequently Asked Questions (FAQs) SaaS
What do I need to become a SaaS Reseller?
- Here at Outsourcery, we’ve made becoming one of our SaaS Resellers as simple as possible. All you need is to have a registered business in the UK and already have the capability to bill and support your clients directly. It really is easy to start reaping the rewards SaaS reselling brings!
What products are available to SaaS Resellers?
Where can I see all Reseller prices for the full SaaS product range?
- Simply click here to view the full SaaS product range and price list.
Who will support me in becoming a SaaS Reseller and in delivering the service to my end clients?
- Becoming a SaaS Reseller – the Outsourcery Channel Development Team are happy to speak to you at any time about how you can become a SaaS Reseller so why not request a call back from a team member by clicking here.
- Services Delivery – once you’ve joined as a SaaS Reseller, you will be allocated a Dedicated Account Management Team, Channel Development Team and Channel Services Team who will be available to support you as a SaaS Reseller in all areas; sales, marketing, technical services. Plus, as a Outsourcery SaaS Reseller you will have access to our Partner Portal which houses a self-help support centre containing comprehensive guides and knowledge based articles that have been created to answer the majority of technical support queries. We also offer a ticketing system to enable you to receive a fast response from our technical team.
Is white-labelling available?
- Yes. Here at Outsourcery, we understand that empowering our SaaS Resellers to promote Hosted Solutions under their own brand is crucial to the success of both parties which is why we offer a fully white-labelled solution.
What marketing material is available to send to end clients?
- We’re keen to make the promotion of Hosted Solutions as easy as possible for all our SaaS Resellers so we’ve created flyers, White Papers, Sales documentation, email marketing campaigns which you can combine with your logo and company name to provide you will all the marketing material you could ever hope to have as a SaaS Reseller.
How does billing work?
- Billing works on 2 levels; you bill your end clients directly for the services they have purchased from you, and we bill you directly for the services you have purchased from Outsourcery. This way you retain full control of the client relationship with your customer base and you also get one simple bill for all your SaaS reseller activity.
What Guarantees do I get as a SaaS Reseller?
- Outsourcery offers a Service Level Agreement on all SaaS Hosted Solutions which guarantees you peace of mind knowing that the services provisioned to your end clients are reliable, secure and are constantly updated with the latest technology.
How do I sign up to be a SaaS Reseller?
- Signing up really couldn’t be simpler – you can do it online by clicking here. Alternatively if you would like to speak to a member of the Channel Development Team at Outsourcery, please leave your contact details here and we will contact you shortly.
